Refund policy

At Hygia Care, we want you to be completely satisfied with your purchase.

Due to the personal care nature of this product, we are unable to accept returns or exchanges once the seal on the product has been opened, for hygiene and safety reasons.

Damaged or Incorrect Items If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery at hygiacare12@gmail.com with your order number and a photo of the item. We will arrange a replacement or refund at no additional cost to you.

Cancellations Orders can be cancelled free of charge before they are dispatched. Once an order has been shipped, it cannot be cancelled.

Refunds Approved refunds will be processed to your original payment method within 7-10 business days. For Cash on Delivery orders, refunds will be issued via bank transfer or UPI, and we may ask for your bank/UPI details to process this.

Contact For any questions regarding refunds or returns, reach us at hygiacare12@gmail.com or +91-7240772248.